Kaplan North America, LLC has notified an individual that an unauthorized actor gained access to its computer network and removed certain files. According to the notification letter, this was a hacking or system intrusion: the intruder accessed Kaplan’s servers between October 30, 2025 and November 18, 2025 before the company discovered the activity, secured its network, and brought in outside IT security specialists to investigate. Kaplan also alerted law enforcement. It wasn’t until February 21, 2026 that the company finished reviewing the stolen files and confirmed exactly whose information, and what kind of information, was involved.
The letter is addressed to a specific individual whose file contained personal information, and Kaplan has not published an aggregate number of people affected in the portion of the notice provided. If you received this letter, it means your name, Social Security number, and/or driver’s license number was found in the files taken during this incident.
What information was exposed?
- Full name
- Social Security number
- Driver’s license number
Kaplan is offering a complimentary 12-month membership in Experian IdentityWorks, which includes credit monitoring, identity restoration support, and identity theft insurance. To activate it, enroll by June 30, 2026 (your code will not work after this date) at https://www.experianidworks.com/credit using activation code ABCDEFGHI. Identity Restoration support is also available for 12 months from the date of the letter without any enrollment action required; details are at www.ExperianIDWorks.com/restoration.
What should you do now?
- Enroll in the free Experian IdentityWorks membership before the June 30, 2026 deadline using the activation code included in your letter.
- Place a fraud alert or a security freeze on your credit file with Equifax, Experian, and TransUnion — a freeze is free and makes it harder for anyone to open new accounts using your Social Security number.
- Review your credit reports regularly through www.annualcreditreport.com and watch your existing accounts and statements for unfamiliar activity.
- Because your driver’s license number was also exposed, consider contacting your state’s DMV to ask about flagging your record or reissuing your license if you notice signs of misuse.
- Consider signing up for a service like Aura or LifeLock, which can alert you if your information appears elsewhere and help you respond quickly if it does.
- If you spot suspicious activity, contact your financial institution right away, file a report with the FTC at www.identitytheft.gov, and consider filing a police report so you have documentation for creditors.
If you have questions, Kaplan North America can be reached at 1-833-931-4400, Monday through Friday between 9 am and 9 pm Eastern Time, or by mail at Return Mail Processing, PO Box 999, Suwanee, GA 30024.