Vero Foods says it discovered suspicious activity in its network on December 6, 2024. After securing its systems and launching an investigation, the company determined that an unknown actor accessed certain email files without authorization between December 2, 2024, and December 7, 2024. This points to a case of hacking or system intrusion rather than, say, a lost laptop or an internal mistake. Vero Foods says it has no evidence so far that any of the information was actually misused for identity theft or fraud, but it is notifying everyone whose information turned up in its review of the affected files.
The letter is addressed to individuals whose personal information was contained in the email files that were accessed during that early-December window. Vero Foods has not stated an aggregate number of people affected in the portion of the notice provided.
What information was exposed?
- Your name
- The letter references additional information that may have been in the affected files, but the specific categories were not filled in on the notice text provided to us — if your own letter lists more detail (such as an account number, ID number, or health information), treat that as the accurate list for your situation
As a precaution, Vero Foods is offering complimentary credit monitoring and identity restoration services through Experian IdentityWorks, though the exact length of coverage was left blank in the version of the letter we reviewed. To enroll, visit https://www.experianidworks.com/credit using the activation code printed in your personal letter, and make sure you complete enrollment by October 31, 2025 at 11:59 pm UTC, since the code stops working after that date. If you’d rather enroll by phone or have questions about identity restoration, call Experian at 833-918-8201, Monday through Friday, 8 am to 8 pm Central Time, and have your engagement number handy.
What should you do now?
- Enroll in the free Experian IdentityWorks credit monitoring and identity restoration services before the October 31, 2025 deadline using the activation code in your letter
- Review your credit card and bank statements regularly over the next 12 to 24 months for any charges or accounts you don’t recognize
- Request your free credit reports at annualcreditreport.com or by calling 1-877-322-8228, and look them over carefully for unfamiliar accounts
- Consider placing a fraud alert or credit freeze with Equifax, Experian, and TransUnion, especially if your letter lists more sensitive information than just your name
- Watch for phishing emails or calls that reference this incident, since scammers sometimes use breach news to trick people into giving up more information
- For ongoing peace of mind, consider signing up for a service like Aura or LifeLock, which can alert you if your information appears elsewhere online
- If you ever notice signs of fraud, file a report with the FTC at identitytheft.gov and with local law enforcement
If you have questions, Vero Foods can be reached at 833-918-8201 (Monday–Friday, 8 am–8 pm Central Time) or by mail at 2475 Courage Dr, Fairfield, CA 94533.