VacPartsWarehouse.com LLC, doing business as PartsWarehouse.com, has notified customers that an unauthorized actor accessed its online shopping platform. According to the company’s investigation, the intruder may have acquired data tied to payment transactions that occurred between October 31, 2025, and December 12, 2025. This is a case of hacking or system intrusion, in which someone gained unauthorized access to systems that process customer orders rather than, for example, a lost laptop or an employee mistake.
The letter is addressed to individuals who made a purchase through the PartsWarehouse.com platform during that October 31 to December 12, 2025 window. The company has not stated a total number of people affected in the portion of the notice provided.
What information was exposed?
- Name
- Address
- Payment card number
- Card expiration date
- Card verification code (CVV)
PartsWarehouse.com says it has taken steps to strengthen the security of its systems to help prevent a repeat incident. The letter does not mention any free credit monitoring or identity protection service being offered to affected customers.
What should you do now?
- Contact your card issuer immediately using the phone number on the back of your card to report the breach and ask about a replacement card, since your full card number, expiration date, and CVV were exposed.
- Review your payment card statements closely for any charges you don’t recognize, and report unauthorized charges right away — card network rules generally protect you from liability if you report fraud promptly.
- Consider signing up for a service like Aura or LifeLock, which can alert you if your card details or other personal information turn up elsewhere.
- Request your free annual credit report at annualcreditreport.com or by calling 1-877-322-8228 to check for any unfamiliar accounts.
- Consider placing a fraud alert or a security freeze with Equifax, Experian, and TransUnion; both are free and make it harder for someone to open new credit in your name using your name and address.
- If you suspect your information has been misused, file a report with the FTC at identitytheft.gov and consider filing a police report with your local law enforcement.
If you have questions, PartsWarehouse.com can be reached at (844) 576-3169, Monday through Friday, from 8:00 a.m. to 5:30 p.m. Central Time, excluding some major U.S. holidays.