Dulcich, Inc. has notified an individual that it detected unauthorized access to its network between June 24 and June 25, 2024. The company says it contained the incident quickly, reported it to the FBI, and brought in outside cybersecurity experts to investigate. That investigation, completed on September 29, 2025, determined that the unauthorized party may have accessed and attempted to acquire certain files containing personal information. This falls under what’s generally classified as a hacking or system intrusion, and Dulcich states it has no confirmation that any information was actually taken or misused.
Based on the notification letter, this notice was sent to a specific individual whose file may have been part of the accessed data. The letter does not state how many total people were affected by this incident, so we can’t say whether this was an isolated case or part of a larger notification effort.
What information was exposed?
- Full name
The letter provided to us is partially cut off at the point where it lists exactly what personal information was involved, so it’s possible additional details beyond your full name were included in your specific letter but not captured in the source document we reviewed. Out of caution, Dulcich is offering complimentary months of Experian IdentityWorks Credit 3B, which includes credit monitoring and identity restoration assistance. You can enroll at https://www.experianidworks.com/3bcredit using the activation code printed in your individual letter; the letter references an enrollment deadline that was not included in the source text we have, so check your physical letter for the exact date.
What should you do now?
- Read your full letter carefully for any activation code and enrollment deadline for the free Experian IdentityWorks offer, and sign up before that date if you want to use it.
- Even though only a name was confirmed exposed in the portion of the letter we reviewed, it’s worth staying alert for any unexpected mail, calls, or account activity that references you by name.
- Consider signing up for a service like Aura or LifeLock, which can alert you if your information appears elsewhere.
- Review your credit reports periodically through annualcreditreport.com, which offers free reports from Equifax, Experian, and TransUnion.
- If you ever notice suspicious activity tied to your name or identity, file a report with local law enforcement and the FTC at ftc.gov/idtheft.
- If you’d rather take a stronger precaution regardless of what data was exposed, you can place a free fraud alert or security freeze with the three major credit bureaus.
If you have questions, Dulcich, Inc. can be reached at 855-659-0095 (toll free), Monday through Friday from 9:00 a.m. to 9:00 p.m. Eastern time.