Apro, LLC, which does business as United Pacific and also holds the assets of several former entities including Bedrock Northwest, Buon Hospitality, Convenience Retailers, Rapid Gas, and United El Segundo, has notified individuals of a data security incident. According to the letter, Apro learned on May 24, 2025 that an unauthorized third party had gained access to certain company systems, and the investigation determined that this access occurred between May 23 and May 24, 2025, during which time files were obtained. This falls under what’s generally described as a hacking or system intrusion, where an outside party gets into a company’s network without permission.
Apro says it completed a review of the affected files on December 18, 2025 and determined that some of your personal information was contained within them. The letter identifies your name as one item involved, but the copy of the notification available does not spell out the full list of additional data categories that applied to your specific record — that detail appears to have been left as a placeholder in the version of the letter that was filed. If you received a physical copy of this letter, it should specify exactly what other information of yours was involved.
What information was exposed?
- Name
- Additional personal information specific to your file (the notification letter references this but the exact category was not spelled out in the filed copy — check your personal letter for the specific detail)
As a precaution, Apro is offering a complimentary 12- or 24-month membership of Experian IdentityWorksSM at no cost to you, which includes credit monitoring, identity restoration support, and identity theft insurance. To activate it, enroll by March 31, 2026 at https://www.experianidworks.com/1Bcredit using activation code ABCDEFGHI. No credit card is required, and if you’d rather not enroll online, you can call 833-931-4653 before the deadline with your engagement number handy.
What should you do now?
- Enroll in the free Experian IdentityWorks membership before the March 31, 2026 deadline using the activation code provided in your letter.
- Review your bank and credit card statements regularly for any charges or accounts you don’t recognize.
- Consider placing a free security freeze on your credit file with Equifax, Experian, and TransUnion, which makes it harder for anyone to open new accounts in your name.
- Place a fraud alert on your credit file, which requires businesses to verify your identity before opening new credit in your name.
- Request your free annual credit report from each of the three bureaus at annualcreditreport.com and look for unfamiliar accounts.
- Since it’s unclear from the available letter exactly which sensitive data categories applied to your record, consider signing up for a service like Aura or LifeLock, which can alert you if your information appears elsewhere.
- Report any suspected identity theft to the FTC at identitytheft.gov or 1-877-438-4338.
If you have questions, Apro can be reached at 833-931-4653, Monday through Friday between 9 a.m. and 9 p.m. Eastern, excluding major U.S. holidays.