Around the Clock Companies (ATC) says it first noticed suspicious activity on its computer network on June 18, 2024, which kicked off an internal investigation. That investigation found that an unknown actor had gotten into certain systems and copied files sometime between January 30, 2024 and June 18, 2024. It then took ATC until February 17, 2025 to finish reviewing those files closely enough to determine that your personal information was among them — which is a common but frustrating gap between when a breach happens and when a specific person learns they were caught up in it.
The letter is addressed to individuals whose information turned up in that file review. ATC hasn’t stated a total number of people affected in the portion of the notice available here, and the company reports the incident to relevant regulators as required, including the California Attorney General’s office.
What personal information does this notice actually cover?
- Your full name
- The letter’s template includes a line stating your information includes your name plus additional listed data elements, but that specific list was not present in the copy of the notice we reviewed
Because ATC’s own guidance in the letter walks readers through credit freezes, fraud alerts, and monitoring credit reports, it’s worth treating this cautiously even without a full list of data types confirmed. If your letter includes a section naming specific categories (such as Social Security number, driver’s license number, or financial account details), rely on that list over anything summarized here.
ATC has not mentioned offering free credit monitoring or identity protection services in this particular version of the notice, so there is no enrollment code or sign-up link to share. That doesn’t mean you’re on your own — the standard consumer protections described below are available to anyone, whether or not a company pays for a monitoring service.
Concrete steps to take after receiving this letter
- Request your free annual credit reports at annualcreditreport.com and look for accounts or inquiries you don’t recognize.
- Consider placing a fraud alert or a credit freeze with Equifax, Experian, and TransUnion — both are free under federal law, and a freeze blocks new credit from being opened in your name without your consent.
- Watch your bank, credit card, and insurance explanation-of-benefits statements closely over the next several months for unfamiliar charges or claims.
- Since the exact data elements exposed weren’t spelled out in this excerpt, consider signing up for a service like Aura or LifeLock, which can alert you if your information appears elsewhere, such as on data broker sites or in stolen-data marketplaces.
- If you spot anything suspicious, report it promptly to the relevant financial institution, healthcare provider, or insurer, and file a report with the FTC at identitytheft.gov if needed.
If you have questions about your specific letter, Around the Clock Companies can be reached at 1-833-998-6168 (Monday through Friday, 8am to 8pm) or by writing to 5251 Office Park Drive, Suite 400, Bakersfield, CA 93309.