✅ Official notice on file. Prime Retirement Solutions, LLC filed this data breach notice with the California Attorney General on Jun 26, 2025. Compare it with the letter you received: the official copy is linked below.
Prime Retirement Solutions, LLC reported a data breach caused by unauthorized access to its computer network. The information involved includes date of birth, financial account / bank info, home address, tax id / tin.
Key facts
| Unauthorized access | Dec 12, 2024 – Mar 26, 2025 |
|---|---|
| Discovered | Apr 4, 2025 |
| Incident type | Network intrusion |
| Data exposed | Date of birth, Financial account / bank info, Home address, Tax ID / TIN |
| Letter sent | Jun 26, 2025 |
| Reported to California AG | Jun 26, 2025 |
| Company helpline | 1-800-939-4170 |
Free credit monitoring
Prime Retirement Solutions, LLC is offering 12 months of IDX at no cost to people who received the letter. Enroll at app.idx.us/account-creation/protect using the activation code printed on your letter.
What to do now
- Your date of birth is often used to verify identity: add a fraud alert to your credit file so lenders must confirm it is really you.
- Call your bank, ask about extra monitoring or a new account number, and review statements for small unknown charges.
- Request an IRS Identity Protection PIN and watch for IRS letters about returns you did not file.
- Get your free credit reports at AnnualCreditReport.com and look for accounts you do not recognize.
- Call the Prime Retirement Solutions, LLC helpline at 1-800-939-4170 if you have questions about your letter.
Timeline
- Dec 12, 2024 — Unauthorized access begins
- Apr 4, 2025 — Prime Retirement Solutions, LLC discovers the incident
- Jun 26, 2025 — Notification letters sent
- Jun 26, 2025 — Breach reported to the California Attorney General
Other recent data breaches
- Deposition Solutions, LLC data breach
- Mercadien, P.C. CPAs data breach
- Toyo Tire Holdings of Americas Inc. data breach
- STS Aviation Group data breach
- Alma Family Services data breach
Source: notification letter and filing submitted by Prime Retirement Solutions, LLC to the California Attorney General. BreachLetter is not affiliated with Prime Retirement Solutions, LLC. Details extracted from the official letter; always follow the instructions in your own copy.