✅ Official notice on file. Payactiv, Inc. filed this data breach notice with the California Attorney General on Oct 11, 2025. Compare it with the letter you received: the official copy is linked below.
Payactiv, Inc. reported a data breach caused by unauthorized access to its computer network.
Key facts
| Unauthorized access | Apr 3, 2025 – Aug 20, 2025 |
|---|---|
| Discovered | Aug 19, 2025 |
| Incident type | Network intrusion |
| Reported to California AG | Oct 11, 2025 |
| Company helpline | 1-855-291-2491 |
Free credit monitoring
Payactiv, Inc. is offering 12 months of Epiq at no cost to people who received the letter.
What to do now
- Get your free credit reports at AnnualCreditReport.com and look for accounts you do not recognize.
- Call the Payactiv, Inc. helpline at 1-855-291-2491 if you have questions about your letter.
Timeline
- Apr 3, 2025 — Unauthorized access begins
- Aug 19, 2025 — Payactiv, Inc. discovers the incident
- Oct 11, 2025 — Breach reported to the California Attorney General
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Source: notification letter and filing submitted by Payactiv, Inc. to the California Attorney General. BreachLetter is not affiliated with Payactiv, Inc.. Details extracted from the official letter; always follow the instructions in your own copy.