✅ Official notice on file. Citizens Bank filed this data breach notice with the California Attorney General on Oct 19, 2026. Compare it with the letter you received: the official copy is linked below.
Citizens Bank reported a data breach. The information involved includes Social Security number, date of birth, financial account / bank info, payment card, email address, phone number.
Key facts
| Data exposed | Social Security number, Date of birth, Financial account / bank info, Payment card, Email address, Phone number, Home address |
|---|---|
| Reported to California AG | Oct 19, 2026 |
| Company helpline | 1-866-950-8157 |
Free credit monitoring
Citizens Bank is offering 24 months of Equifax at no cost to people who received the letter.
What to do now
- Freeze your credit for free at Equifax, Experian and TransUnion, and request an IRS Identity Protection PIN at irs.gov to block fraudulent tax returns in your name.
- Your date of birth is often used to verify identity: add a fraud alert to your credit file so lenders must confirm it is really you.
- Call your bank, ask about extra monitoring or a new account number, and review statements for small unknown charges.
- Ask your card issuer to replace the card and review recent transactions; card fraud is usually refunded if reported quickly.
- Expect targeted phishing that mentions this incident: do not click links in unexpected emails about the breach.
- Be wary of calls or texts that mention this incident and ask for codes or payment.
- Get your free credit reports at AnnualCreditReport.com and look for accounts you do not recognize.
- Call the Citizens Bank helpline at 1-866-950-8157 if you have questions about your letter.
Other recent data breaches
- The Money Store data breach
- American Family Connect Insurance Company data breach
- Financial Administrative Support Services data breach
- NSE Insurance Agencies data breach
- Fairwinds Credit Union data breach
Source: notification letter and filing submitted by Citizens Bank to the California Attorney General. BreachLetter is not affiliated with Citizens Bank. Details extracted from the official letter; always follow the instructions in your own copy.