✅ Official notice on file. Cetera Financial Group filed this data breach notice with the California Attorney General on Mar 25, 2026. Compare it with the letter you received: the official copy is linked below.
Cetera Financial Group reported a data breach caused by unauthorized access to one or more employee email accounts. The information involved includes payment card.
Key facts
| Unauthorized access | Jul 7, 2025 – Aug 21, 2025 |
|---|---|
| Incident type | Email account compromise |
| Data exposed | Payment card |
| Letter sent | Mar 25, 2026 |
| Reported to California AG | Mar 25, 2026 |
| Company helpline | 1-855-830-5994 |
Free credit monitoring
Cetera Financial Group is offering 12 months of IDX at no cost to people who received the letter. Enroll at app.idx.us/account-creation/protect using the activation code printed on your letter.
What to do now
- Ask your card issuer to replace the card and review recent transactions; card fraud is usually refunded if reported quickly.
- Get your free credit reports at AnnualCreditReport.com and look for accounts you do not recognize.
- Call the Cetera Financial Group helpline at 1-855-830-5994 if you have questions about your letter.
Timeline
- Jul 7, 2025 — Unauthorized access begins
- Mar 25, 2026 — Notification letters sent
- Mar 25, 2026 — Breach reported to the California Attorney General
Previous breaches at Cetera Financial Group
- Aug 21, 2020 (notice)
Other recent data breaches
- Citizens Bank data breach
- The Money Store data breach
- American Family Connect Insurance Company data breach
- Financial Administrative Support Services data breach
- NSE Insurance Agencies data breach
Source: notification letter and filing submitted by Cetera Financial Group to the California Attorney General. BreachLetter is not affiliated with Cetera Financial Group. Details extracted from the official letter; always follow the instructions in your own copy.