New York Blood Center Enterprises has notified individuals that it experienced a cybersecurity incident affecting its internal computer systems. According to the notice, an unauthorized party gained access to the organization’s network and acquired copies of a subset of files between January 20 and January 26, 2025. This falls under hacking or system intrusion, meaning someone broke into the network rather than tricking an employee or losing a device. The organization says it secured its systems and brought in outside cybersecurity partners to investigate once the incident was discovered.
The letter was sent to current and former employees whose employment-related records were among the affected files. A related version of the notice, using nearly identical language, was also sent to blood donors, though the donor letter provided in the source text is incomplete. The exact number of people affected was not stated in the materials provided.
What information was exposed?
- Full name
- Social Security number
- Driver’s license or other government identification card number
- Financial account information, for those who participated in direct deposit
New York Blood Center Enterprises is offering a complimentary one-year membership to Experian’s IdentityWorks credit and identity monitoring service. To enroll, visit www.experianidworks.com/3bcredit and provide the Activation Code included in your individual letter, by the enrollment deadline listed there (the code stops working after that date). If you’d rather enroll by phone or need help with the process, Experian’s customer care team can be reached at (877) 288-8057.
What should you do now?
- Enroll in the free Experian IdentityWorks membership offered in your letter before the stated deadline, since the activation code expires after that date.
- Place a fraud alert or a security freeze on your credit files with Equifax, Experian, and TransUnion — both are free, and a freeze makes it harder for anyone to open new accounts in your name.
- Because your Social Security number and government ID number may have been exposed, consider signing up for a service like Aura or LifeLock, which can alert you if your information appears elsewhere.
- Review your bank and financial accounts closely, especially if you participate in direct deposit, and report any unauthorized activity to your bank right away.
- Pull your free credit reports at annualcreditreport.com and check them for accounts or inquiries you don’t recognize.
- If you suspect your information has already been misused, file a report with the FTC at identitytheft.gov and with your local police department.
- Keep the Experian engagement number and Identity Restoration contact details from your letter on hand — that support remains available for a year even if you don’t enroll in credit monitoring right away.
If you have questions, New York Blood Center Enterprises can be reached at 877-250-2848 (Monday through Friday, 9am to 9pm Eastern Time) or by contacting the organization directly at 800-933-2566.